Trust & Compliance

Registered, accredited, verifiable.

Epsilon AI Global operates through registered legal entities in each of its markets, issues internationally accredited credentials through its Learning, and keeps data handling transparent.

3 Registered legal entities

Aligned with ISO/IEC 27001
Aligned with SOC 2 principles
Accredited credentials
Registered legal entities

Last updated: July 2026

Corporate registrations

Legal registration and tax identifiers for each operating entity.

Entity	Commercial Reg.	Tax ID
USA — Headquarters	7078427	38-4095665
Egypt	118268	672-411-008
Saudi Arabia	1009109714	7041953188
UAE In partnership with Elbadya Quantum	—	—
Iraq	—	—

Security posture

Security is built into how we run services and write software — not bolted on afterwards.

Encryption in transit & at rest

Traffic is served over HTTPS/TLS, and data at rest is protected with industry-standard encryption.

Access control & least privilege

Role-based access, least-privilege defaults, and periodic reviews limit who can reach production systems and data.

Secure development lifecycle

Changes pass through code review and dependency checks before release, following a secure SDLC.

Hardened, first-party delivery

Assets are self-hosted with security headers (CSP, HSTS, nosniff) and no third-party trackers.

Data privacy & residency

You stay in control of your data — where it lives, how long it is kept, and when it is removed.

GDPR-aligned handling

Personal data is minimised, collected for a stated purpose, and processed on a lawful basis aligned with GDPR principles.

Flexible data residency

For analytics engagements, the Unified Intelligence Layer can run in the cloud, on-premises, or hybrid — so data stays in the jurisdiction you choose.

Retention & deletion on request

Data is retained only as long as needed for its purpose and deleted on request; you can exercise access and erasure rights at any time.

Regional routing, no profiling

Enquiries are routed to the regional office you select — no cross-border marketing profiles are built.

Compliance & standards

Our controls follow recognised security and privacy frameworks as guiding principles.

Aligned with ISO/IEC 27001

Our information-security controls follow the principles of ISO/IEC 27001 information-security management.

Aligned with SOC 2 principles

Operations are guided by the SOC 2 trust principles of security, availability, and confidentiality.

Accredited credentials

The Learning issues internationally accredited, independently verifiable certificates (see below).

Registered legal entities

We operate through registered entities in every market, with public commercial and tax identifiers.

“Aligned with” means our practices follow the principles of these frameworks; it is not a claim to hold a specific certification unless stated elsewhere on this page.

Reliability & service commitments

We design for availability and stand behind clear response commitments.

High-availability targets

Hosted services are engineered toward a high monthly-uptime objective (target ~99.9%), not a blanket guarantee.

Responsive support

Enquiries are answered within 24 hours (72 hours on weekends and holidays).

Incident response

A defined process detects, contains, and communicates incidents, with notification to affected customers.

Backups & disaster recovery

Regular backups and recovery procedures are in place to restore service and data.

Figures below are service targets and objectives. Contractual uptime or recovery guarantees, where offered, are set out in your specific agreement.

Responsible AI

AI at Epsilon augments people and respects the confidentiality of your data.

Human oversight

Humans stay in the loop; AI supports decisions rather than replacing accountable owners.

Bias mitigation & quality

Models are evaluated for quality and bias, and outputs are traceable to their sources where possible.

Transparency

We explain how systems work and are clear about their limitations.

No training on your data

We do not use your confidential data to train shared or third-party models.

Training accreditation

Certificates are issued by Epsilon AI Learning — USA under an international accreditation framework, with secure anti-counterfeit hardcopies and online verification.

USA Registered US Registered Training & Accreditation Institution
ISO 21001 Educational Organizations Management System
ISO 9001 Quality Management System
IAF International Accreditation Forum
EGAC Egyptian Accreditation Council pathway
CPD UK Continuing Professional Development (UK)
IACET International Accreditors for Continuing Education & Training

Verify a certificate Full accreditation & security details →

Data & privacy practices

Form submissions are processed by our own infrastructure and routed to the regional office you choose — no third-party marketing trackers.
The website is fully static and self-hosted: fonts, scripts, and assets are served first-party.
Anti-abuse controls protect every form: honeypots, rate limits, and recipient allow-listing.

Read the privacy policy →

Subprocessors & vendors

We rely on a limited set of vetted infrastructure and service providers, engaged under confidentiality and data-protection terms. A current subprocessor list is available to customers on request.

Talk to our security team

Security questions, a subprocessor list, or reporting a vulnerability? Reach us and we'll route it to the right team.

Contact our security team