AI for Retail, E-Commerce & Consumer Goods
Retail wins on relevance, availability, and margin. This program helps merchandising, marketing, and supply-chain teams apply recommendation engines, demand forecasting, dynamic pricing, and customer analytics — plus generative AI for content — to grow conversion, loyalty, and efficiency.
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Course Info
- Type
- AI by Sector
- Subject
- AI Program · Sector Track (Corporate)
- Duration
- 2 days / 14h · cohort
- Prerequisites
- No coding background required; technical modules include guided foundations. Tailored to your organization's data and workflows.
Delivery
- Live-virtual — Instructor-led online cohorts.
- On-site — In-person at your premises or ours.
- Self-paced — Learn on your own schedule.
What you'll learn
Retail wins on relevance, availability, and margin. This program helps merchandising, marketing, and supply-chain teams apply recommendation engines, demand forecasting, dynamic pricing, and customer analytics — plus generative AI for content — to grow conversion, loyalty, and efficiency.
Personalize, forecast, and optimize the entire path from shelf to checkout.
- Merchandising and category managers, marketing and CRM teams, e-commerce and pricing analysts, and supply-chain planners.
- Increase conversion and loyalty with personalization.
- Improve availability with accurate demand forecasting.
- Optimize pricing, promotions, and margin.
- Scale content and support with generative AI.
- Recommendation & personalization
- Demand forecasting & inventory
- Dynamic pricing & promotions
- Customer analytics & churn
- Generative AI for content & support
- Supply-chain & fulfillment
- Increase conversion and loyalty with personalization.
- Improve availability with accurate demand forecasting.
- Optimize pricing, promotions, and margin.
- Scale content and support with generative AI.
Globally accredited certificate issued by Epsilon AI Learning — USA, with a unique Certificate ID and EPSILON ID. Awarded on 80% attendance, 80% final exam, and a capstone project.
Program Curriculum
- AI and analytics in retail
- The retail data ecosystem
- High-value use cases
- Product recommendations
- Personalized experiences
- Measuring uplift
- Demand forecasting
- Inventory and replenishment
- Reducing stockouts and waste
- Dynamic and competitive pricing
- Promotion effectiveness
- Margin optimization
- Segmentation and targeting
- Churn prediction
- Customer lifetime value
- Generative AI for content, merchandising and support
- Supply-chain and fulfillment analytics
- Dashboards, experimentation and rollout
Continue your pathway
This program is part of the Epsilon certification framework. Explore the full seven-level pathway and top-up programs to build on what you learn here.
Led by Epsilon's expert instructors
Every program is delivered by practitioners who ship AI and analytics in industry — the same team across all Epsilon programs.
Where our graduates work
A sample of the employers hiring Epsilon Learning graduates across the region and beyond.
Earning your accredited certificate
To receive the accredited certificate you must pass both the placement test and the practical test with at least 80%, and complete the program fees.
Register — AI for Retail, E-Commerce & Consumer Goods
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