Privacy Policy

Who we are

Epsilon AI Global is a US-headquartered AI holding brand (Epsilon AI Learning — USA, Reg. 7078427, Delaware) operating through registered entities in Egypt (CR 118268), Saudi Arabia (CR 1009109714), the UAE, and Iraq. This policy applies to this website and to the two arms it serves: Epsilon AI Analytics and Epsilon AI Learning.

Information we collect

We only collect the information you choose to give us through a form on this site. Depending on the form, that may include: your name, email, phone or WhatsApp number, country, company or organization, and your message or enquiry.

Analytics arm (demos & enquiries): when you request a demo or contact sales we also collect the product, service, or deployment preference you indicate. Learning arm (enrollment): when you register interest in a program we collect the program(s) chosen, program type, and preferred delivery mode. Careers: when you apply for a role we collect your application details and any CV/portfolio link you provide.

We do not require you to create an account, and we do not use advertising, remarketing, or cross-site tracking cookies. With your consent, we use one analytics service to understand how the site is used — see “Cookies & analytics” below. The theme, language, and region preferences you set are stored locally on your own device.

Cookies & analytics

We use Google Analytics 4 (GA4) to understand how visitors use this website — for example which pages are viewed, approximate location, and actions such as submitting a form or clicking a WhatsApp link — so we can improve it. GA4 is provided by Google, which processes this data as our service provider; it sets cookies on your device for this purpose.

Analytics is off by default. It runs only after you accept the cookie banner; if you decline, no analytics cookies are set and no analytics data is collected. IP addresses are anonymized, and we do not use this data for advertising.

You can change or withdraw your choice at any time using “Cookie settings” in the website footer, or by clearing/blocking cookies in your browser. We may also record anonymous, message-only error reports to keep the site reliable; these contain no personal data.

How we use your information

We use what you submit only to respond to your enquiry, process your request (a demo, an enrollment, or a job application), and follow up about the products, training, or services you asked about. We do not sell your personal data or share it with advertisers.

How your data is handled & where it goes

Form submissions are processed by our own self-hosted handler and delivered by email to the regional inbox for the country and arm you select (for example info@, academy@, analytics@, or careers@ at your country's subdomain). Submissions are protected by anti-abuse controls — honeypots, per-IP rate limits, and a strict recipient allow-list.

Because Epsilon operates across several countries, your enquiry may be handled by the Epsilon entity in the region you select or by our USA headquarters. We keep enquiries only as long as needed to assist you and to maintain proper business records.

Data security

The website is fully static and self-hosted; fonts, scripts, and assets are served first-party. Traffic is encrypted in transit (HTTPS) and the site sends strict security headers. Access to submitted enquiries is limited to authorized Epsilon staff.

Your rights

You may ask us to access, correct, or delete the personal information you have shared with us, or to stop contacting you. Where local law grants additional rights (such as data portability or objection), we honor them. To make a request, email info@us.epsilonaiglobal.com.

Children & training minors

This website is intended for a professional and adult audience. Where the Learning trains participants under 18 as part of an institutional or family arrangement, enrollment is completed by a parent, guardian, or sponsoring organization.

Changes to this policy

We may update this policy as our services evolve. The “last updated” date above reflects the current version; material changes will be posted on this page.

Contact

Questions about this policy, or a request regarding your data, can be sent to info@us.epsilonaiglobal.com.