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AI product recommendation engine

NUT Botanicals · E-Commerce / Retail

+25% Average order value
+40% Customer retention
−20% Acquisition cost

Measured against a holdout/control group over the test period.

Client
NUT Botanicals
Industry
E-Commerce / Retail
Scope
Personalized product-recommendation engine for e-commerce.
Image: Zuko.io Images · CC BY

Challenge

The client needed personalized product recommendations to improve conversion rates and customer engagement.

Solution

An intelligent recommendation engine tailored to user preferences and behavior — RFM clustering for customer segmentation, with cleaned and analyzed transaction and browsing data driving tailored recommendations.

Our approach

We cleaned and analyzed transaction and browsing data, segmented customers with RFM clustering, and modeled behavior to serve tailored recommendations. It runs a full lifecycle — data preparation, segment creation, product-affinity analysis, candidate generation, ranking, storefront/campaign delivery, experiment measurement and model refresh — surfacing loyal customers, at-risk customers and complementary product pairs, and measuring uplift against a control. Personalization respects consent, data minimization and frequency control, with no sensitive-health inference — so relevance improves without over-contacting customers.

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